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Gen Mgr Service Product Mgmt


New Bremen, OH, US, 45869

Company Description:


Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.




  • Supervise North American Service Product Managers. 
  • Oversee service product management for Company products sold in North America, Mexico, Central America, South America, and the Caribbean.  Provide support for Company subsidiaries related to North American manufactured product. 
  • Guide, assist, and participate in both internal and external activities related to the tactical and strategic support of Company products. 
  • Work directly with Product Teams and other Company staff, external suppliers, dealer personnel, and end users to ensure satisfaction and a positive experience. 
  • This position reports to the Director of Product Support.  Reporting to this position are the North American Service Product Managers.




  • 8-15 years related experience
  • Associates degree (Marketing or Engineering)
  • Extensive travel (over 20%)
  • Extensive overnight stays (over 20%)
  • Job requires employee to drive a lift truck
  • Job requires employee to drive a personal vehicle to conduct company business < 20% per week (8 hours) and/or travel locally between company locations during scheduled workday



Preferred Qualifications


  • Product and application knowledge along with proven communication and analytical skills. 
  • Diverse skillset and the ability to effectively communicate customer and product concerns across all disciplines within the organization. 
  • Valid passport.


Work Authorization:


Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.


Compensation and Benefits:


Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EO/AA Employer Minorities/Females/Protected Veterans/Disabled


Nearest Major Market: Lima
Nearest Secondary Market: Findlay

Job Segment: Manager, Engineer, Warehouse, Product Manager, Management, Engineering, Manufacturing, Operations, Marketing