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Cust Service Sales Rep Branch


Woburn, MA, US, 01801

Company Description:


Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.


Crown is currently seeking an Aftermarket / Customer Service Sales Representative.  This outside business-to-business sales position will be based out of our Woburn, Mass branch location. The Aftermarket / Customer Service Sales Representative is responsible for the sale of contract maintenance programs for material handling equipment and catalogue parts sales including:

  • Pursue new business and develop key existing accounts in an assigned territory.  Analyze opportunities, identify key personnel, & develop strong business relationships via cold calls, presentations, and following up on leads for new business.
  • Develop sales strategies, proposals, & forecasts.  Develop & conduct product demonstrations & sales presentations.  Prepare quotations, cost reports, performance reports & customer correspondence.
  • Develop a territory management plan to maximize time with customers in order to seek new business and enhance customer retention by monitoring customer satisfaction with service and parts support and respond to customer concerns or requests.
  • Utilize online resources to maintain accurate records of sales calls, customer files, & sales activity information.  Discuss sales activities with management.


  • A four-year college degree or equivalent sales experience required.  A broad knowledge of the entire sales process is necessary.  Successful sales experience is preferred. 
  • Strong communication, organizational, & time management skills required.
  • Strong problem-solving capabilities, strong sense of responsibility & self-motivation, & ability to work in a team environment are necessary.
  • Microsoft Office experience required.
  • Valid driver’s license, good driving record, & the ability to safely operate lift trucks required.
  • Completion of a background check, drug screen, & physical required.


Work Authorization:


Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.


Compensation and Benefits:


Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EO/AA Employer Minorities/Females/Protected Veterans/Disabled