Inside Sales Support Representative

Company Description:

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.

External Job Title: INSIDE SALES SUPPORT REPRESENTATIVE

Internal Job Title: Customer Experience Representative 

Job Responsibilities:

Answer incoming sales inquiry telephone calls.

Provide information by phone, through email or by mail.

Pre-qualify customer inquiry and disseminate call information to appropriate sales person or department.

Make outbound telephone calls. 

Log, track and communicate sales call information.

Follow-up on sales leads and record sales results.

Participate in training activities locally, in the field, & occasionally at the New Bremen, Ohio corporate headquarters.

Work within various departments within the branch as needed.
 

Qualifications:

Bachelor degree preferred.

Strong communication, organizational, & time management skills required.

Strong problem-solving capabilities, strong sense of responsibility & self-motivation, & ability to work in a team environment are necessary.

Must be proficient in Microsoft Office.

Valid driver's license, good driving record, & the ability to safely operate lift trucks required.

Completion of a background check, drug screen, & physical required.

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EO/AA Employer Minorities/Females/Protected Veterans/Disabled