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Rental and Used Aftermarket Mgr

Location: 

Cincinnati, OH, US, 45241

Company Description:

 

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.

 

Job Title: Rental and Used Aftermarket Manager 

 

Job Responsibilities:

 

  • Oversee daily rental service.  Schedule and review all planned maintenance for the rental fleet.
  • Direct, manage, train, motivate, and monitor job performance of Shop and Field Service Technicians assigned to rental and used. Ensure safety practices. Review paperwork and timecards.
  • Recruit, interview, develop, and evaluate service personnel. Counsel direct reports.
  • Oversee customer misuse and abuse billing for rental fleet.  Communicate with customer on all invoices relating to misuse or abuse.
  • Oversee all lease and rental returns.  Communicate with Crown Credit personnel and branch management team on all returns and lease opportunities.
  • Oversee used equipment.  Collaborate with appropriate management on all used equipment rebuilds with regards to selection and completion of work and scheduling.

 

Qualifications:

 

  • High school diploma and 3 to 5 years prior experience as a Field Service Technician required.
  • Strong technical/repair knowledge.
  • Good communication, interpersonal, and motivational skills.
  • Basic computer skills.
  • Valid driver’s license and ability to safely operate lift trucks.

 

Work Authorization:

 

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.


No agency calls please.

 

Compensation and Benefits:

 

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EO/AA Employer Minorities/Females/Protected Veterans/Disabled


Nearest Major Market: Cincinnati

Job Segment: Manager, Warehouse, Field Service, Management, Manufacturing