Sales Coordinator Supervisor

Job Posting External

Job Duties

• Supervise and assist coordinators with beginner, intermediate, and complex issues.
• Provide training to coordinators and continually seek ways to advance their skills and capabilities.
• Evaluate and anticipate team’s work volume and assign work accordingly.
• Monitor coordinators’ work for accuracy and compliance with standard procedures.
• Review, modify, develop, and implement office support operating procedures to maximize efficiency and ensure compliance with Accounting, Tax, Audit & Legal departments.
• Running and maintaining reports for new key metrics such as Days on Inventory and Days Sales Outstanding.
• Work with all departments to ensure customer satisfaction.
• Manage sales order status and inventory for timely and accurate invoicing.
• Order equipment and ensure accuracy in specifications, pricing, delivery, and costing.
• Responsible for coaching, motivating, and developing direct reports.
• Assist with special projects as needed.

Minimum Qualifications

• 5-7 years related experience
• Associate degree
• Non-degree considered if 6+ years of related experience along with a high school diploma or GED
• Occasional travel (0-5%)
• Occasional overnight stays (0-5%)

Preferred Qualifications

• Prior company sales coordinator or supervisory experience preferred
• Good computer skills and working knowledge of Microsoft Office programs
• Good communication, relationship building, and time management skills
• Problem solving capability, strong sense of urgency, responsibility, and self-motivation with an ability to work in a team environment
• Ability and willingness to work outside normal business hours to prepare for sales activities may be required.