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Sales Support Specialist


Grand Rapids, MI, US, 49512

Company Description:


Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.


Job Responsibilities:


  • Provide direct support to outside product salespersons.  Collect, coordinate, and disseminate information.  Generate and prequalify sales leads.  Follow up on cold calls.  Assist with appointment-setting.  Prepare quotations and sales presentation materials.  Serve as a vendor liaison.
  • Meet with and assist walk-in customers. 
  • Conduct target marketing campaigns, including e-blasts, direct mail, and outbound targeted telemarketing.
  • Participate in training activities at various locations to enhance product knowledge and sales skills with the goal of advancement to an outside sales position within 12 to 18 months.
  • Assisting sales department and participate in team building exercises.  Work in other departments as needed.  Perform special projects and other duties as assigned.




  • Bachelor degree, preferably in business management, marketing, entrepreneurship, professional selling, or related business program, with 0-4 years sales experience
  • Broad knowledge of the entire sales process
  • Strong communication, organizational, and time management skills
  • Strong problem-solving capabilities, strong sense of responsibility and self-motivation, and ability to work in a team environment
  • Basic computer skills including working knowledge of Microsoft Office programs
  • Extensive travel (over 20%) and extensive overnight stays (over 20%)
  • Ability and willingness to work outside normal business hours when necessary to prepare for sales activities
  • Valid driver’s license, good driving record, and the ability to safely operate lift trucks for product demos


Work Authorization:


Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.


Compensation and Benefits:


Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EO/AA Employer Minorities/Females/Protected Veterans/Disabled

Nearest Major Market: Grand Rapids

Job Segment: Sales Support, Outside Sales, Warehouse, Business Manager, Sales, Manufacturing, Management