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Quality Leader


Greencastle, IN, US, 46135

Company Description:


Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.


Primary Responsibilities


  • Responsible for all calibration, gage procurement and inspection conducted by Quality department employees.  Participate in the collection, data entry, analysis and distribution of information and data used to measure process and product from receiving, in-process and finished products.  Assist in the creation of data collection systems, collection and manipulation of data, in conjunction with quality department initiatives.  Work with production and Quality Engineering to ensure statistical techniques provide meaningful information and data.  Coordinate the activities of assigned work centers and take necessary action to assure performance goals are met.  Analyze and diagnose production problems (unavoidable delays, material shortages, tooling problems, equipment malfunctions, etc) and coordinate appropriate containment and corrective action through multiple departments and facilities.  Develop, participate, and analyze data required for an adequate measurement system analysis (MSA).  Actively use quality / project management tools to resolve complex problems or manage directives assigned by Quality management.  Responsible for planning and activities associated with maintenance, repair and replacement of inspection equipment and technology either directly or through direction to subordinates.  Plan continuous improvement in inspection practices, calibration and gage technology.
  • Assist in creating, developing, maintaining and implementing departmental procedures, instructions, forms, control plans and workmanship standards.  Inform employees of new policies and programs from management.  Evaluate employee performance, counsel employees and effectively recommends initial disciplinary actions, and assists in selection and promotions.  Monitor operations and activities of the unit inspection department, recommending improvements and modifications and prepares various reports on activities.  Inspect and verify work of assigned employees for accuracy, proper work methods, and techniques.  Work on teams, initiating communication and adapting/resolving conflict.
  • Responsible for coaching, motivating, mentoring, and developing direct reports to successfully take on additional responsibilities.
  • Participate in the maintenance of ISO 9001:2008 quality system, including participating in internal audits and ensuring calibration and inspection activities meet requirements of the ISO standard. 




  • This position requires a four-year relevant degree and five years’ experience in a quality related environment, or a two-year degree and ten years’ experience, or relevant experience. 
  • ASQ certified SSGB or SSBB desirable. 
  • Principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline and the training of inspection staff. 
  • Requires an individual with good communication skills with ability to teach others and participate with teams. 
  • Ability to read and understand engineering drawings and possess working knowledge of geometric dimensioning and tolerancing (GD&T) is required. 
  • Must be able to prioritize and complete tasks in a timely manner with minimal supervision. 


Work Authorization:


Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.


Compensation and Benefits:


Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EO/AA Employer Minorities/Females/Protected Veterans/Disabled



Nearest Major Market: Indianapolis

Job Segment: Systems Analyst, Project Manager, Quality Engineer, Data Entry, Forklift, Technology, Engineering, Administrative, Manufacturing