Secretary - Branch


Kentwood, MI, US, 49512

Company Description:


Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.



      Job Responsibilities: 


  • Providing support as needed to the office staff and all branch departments
  • Process mail and correspondence, typing, quotes, order supplies and sales literature
  • Greet visitors and answer multi-line phone
  • File preparation and maintenance
  • Assist with accounting functions
  • Providing support as needed to the Branch Manager, including reports and special projects
  • Preparing confidential documents for the Branch Manager, Sales Manager, and Service Manager
  • Process billing, credits, re-invoicing and obtain purchase orders from customers as needed.
  • Maintaining information for service equipment and inventory.
  • Answering and directing incoming calls




  • High school diploma or equivalent
  • Secretarial or computer coursework preferred
  • Strong computer skills including experience with Microsoft Office Suite
  • Excellent phone skills
  • Must be detail oriented with strong communication and customer service skills.


         Pay range for this position is $18.00 to $25.00 per hour


Work Authorization:


Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.


Compensation and Benefits:


Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EO/AA Employer Minorities/Females/Protected Veterans/Disabled

Nearest Major Market: Grand Rapids

Job Segment: Secretary, Warehouse, Administrative, Manufacturing