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Parts Customer Care Rep


Metairie, LA, US, 70001

Company Description:


Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.




Job Responsibilities:


  • Conduct meetings with parts personnel to coordinate activities
  • Set and review parts inventory levels, monitor overstocked and understocked parts, and assist with periodic return of overstocked items to corporate office
  • May oversee parts fleet vehicle maintenance
  • May review and approve vendor invoices
  • Conduct and participate in parts strategy meetings, including assisting with account strategy
  • Maintain direct contact with current and prospective customers at end user locations, participate in product demonstrations, and address customer service issues
  • Select, train, develop, and counsel direct reports
  • Assist manager with budget preparation




  • High school diploma or equivalent
  • Good verbal communication, written communication, interpersonal, organizational, numerical perception, and computer skills
  • Ability to lift 50 lbs.
  • Valid driver's license and good driving record
  • Preferred qualifications include associate degree and five to seven years of experience in parts distribution, inventory control, warehouse management, lift truck industry, or automotive industry


Work Authorization:


Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.


Compensation and Benefits:


Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EO/AA Employer Minorities/Females/Protected Veterans/Disabled


Nearest Major Market: New Orleans

Job Segment: Customer Service Representative, Warehouse, Forklift, Customer Service, Manufacturing