Business Analyst - Infolink Sales


New Bremen, OH, US, 45869

Who We Are:


Be part of an innovative, technology-driven and growing organization!


As one of the world’s largest lift truck manufacturers, our innovative and diverse workforce is dedicated to defining the future of the material handling industry. We have a reputation for award-winning product design, advanced engineering and technology and commitment to sustainability.


With more than 20 manufacturing facilities worldwide and over 500 retail locations in 80 plus countries, we take pride in providing our customers a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.


At Crown, we know that our employees are the driving force behind our success. We support our employees and their professional goals because an investment in our people is an investment in our future.



  • Work closely with Infolink Sales team to transform business requirements into technical requirement and to ensure an understanding of business requirements and practices.
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
  • Create special reports as assigned by management. 
  • Review routine reports for data integrity and ensure they are accurate. 
  • Responsible for department KPI report generation and evolution.
  • Using appropriate tools, track project timelines, and milestones against the established project plan.
  • Identify, manage and communicate changes to project definitions.
  • Proactively communicate and collaborate with customers and Infolink Sales team to analyze information needs and functional requirements.


Minimum Qualifications


  • Less than 2 years related experience
  • Associate (Business )
  • Frequent travel (6-20%)
  • Frequent overnight stays (6-20%)


Preferred Qualifications


  • Four-year business degree or equivalent experience. 
  • Capable of leading and effectively garnering retail management support to achieve company and customer objectives within a teamed environment. 
  • Good communication both verbal and non-verbal, computer, organizational, interpersonal, motivational, professionalism skills.
  • Sales experience and basic IT wireless knowledge preferred.
  • Strong data analytical skills, including being proficient with Microsoft Excel and Microsoft BI.
  • A high degree of organization and ability to follow actions and tasks through with little supervision. 
  • Work as a team member and provide guidance to others.




Work Authorization:


Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.


No agency calls please.


Compensation and Benefits:


Crown offers an excellent wage and benefits package for full-time employees.  Benefits include:


  • Competitive Wages.  The pay range for this position starts at $56,700, but is commensurate with skills and related experience.
  • Health/Dental/Vision/Prescription Drug Plan with a company contribution to each
  • Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
  • 401K Retirement Savings Plan
  • Company paid Life and Disability Benefits as well as optional supplemental term life insurance offerings
  • Paid Holidays
  • Paid Vacation
  • Employee Assistance Program (EAP)
  • Tuition Reimbursement up to $5,250 per calendar year


EO/AA Employer Minorities/Females/Protected Veterans/Disabled

Nearest Major Market: Lima
Nearest Secondary Market: Findlay

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