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Credit and Collections Manager


New Bremen, OH, US, 45869

Company Description:


Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.


Job Responsibilities:


  • Responsible for the creation and administration of credit and collection programs and corporate policies.  Review and maintain credit limits and payment terms for major domestic and international customers. 
  • Oversee and corroborate on credit decisions for branch customers.  Monitor the collection of amounts due from various customer groups and provide guidance for negotiated payment plans for delinquent accounts. 
  • Oversee the completion of all work including collection efforts, refund requests, customer adjustments and misc. write-offs.  
  • Prepare monthly reports to upper management.  Review and approve adjustments to customer accounts.  Serve as liaison between Branches, Branch Operations, National Accounts and Accounting.
  • Continually look for areas of process improvement in the areas of credit, accounts receivable, billing, and other related processes.  Assist in the development of policies and procedures and implement all within the department. 
  • Responsible for coaching, motivating, mentoring, and developing direct reports to successfully take on additional responsibilities.
  • On a weekly, monthly and yearly basis, review key reports for results versus budget and goals.  Identify areas of opportunity and develop action plans for improvement.




  • 5-7 years' related experience
  • Bachelor degree (Accounting or Finance)
  • Supervisory experience is preferred and prior experience in Credit Management is desirable. 
  • Excellent communication skills and problem-solving capabilities are necessary.  
  • Good computer skills are needed. Must have the ability to work in a team environment, to multi-task and to objectively analyze credit/business risks. 
  • May be required to travel to branches and customer locations. 



Work Authorization:


Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.


Compensation and Benefits:


Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EO/AA Employer Minorities/Females/Protected Veterans/Disabled


Nearest Major Market: Lima
Nearest Secondary Market: Findlay

Job Segment: Manager, Warehouse, Forklift, Business Process, Management, Manufacturing