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IT Support Specialist - Software Deployment


New Bremen, OH, US, 45869

Company Description:


Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.


Primary Responsibilities


  • Prepare and test software distribution packages to ensure efficient and accurate automated deployment across organization of desktop and mobile devices.
  • Assist in the Global patch management process to ensure desktop computers remain compliant with Crown Cyber standards.
  • Schedule the accurate and timely delivery of software to proper endpoints ensuring desired software inventory at minimal user disruption.
  • Utilize automated deployment process such as but not limited to SCCM, Intune, Active Directory Group Policy.
  • Perform compatibility testing to ensure delivered software does not cause compatibility issues with existing environment.
  • Provide timely reporting on status of software deployments to Help Desk management team.
  • Timely reporting of deployments within departmental Change Management process.
  • Research and evaluate new hardware and software. 
  • Conduct and/or attend both formal and informal computer training.




  • Associate degree in Computer Science or related field, along with 2-4 years of experience is required.  Equivalent work experience will be accepted.
  • Five years' experience with computer applications, packaging and deployment preferred.
  • Advanced scripting skills and one to two years’ experience using and managing SCCM, Intune and Flexera preferred.
  • Good oral and written communication skills with the ability to communicate on a technical and business level. 


Work Authorization:


Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.


Compensation and Benefits:


Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EO/AA Employer Minorities/Females/Protected Veterans/Disabled


Nearest Major Market: Lima
Nearest Secondary Market: Findlay

Job Segment: Testing, Help Desk, Information Technology, Computer Science, Forklift, Technology, Manufacturing