Digital UX Strategist

Job Posting External

Primary Responsibilities

• Represent the voice of the customer and advocate for best-in-class digital experiences while supporting Company’s business objectives and priorities.
• Use customer research, analytics, and market insights to inform digital strategy and optimization efforts.
• Conduct user research, competitive analysis, and content evaluations to identify improvement opportunities.
• Define customer journeys, information architecture, and user flows across web and mobile experiences.
• Translate business goals and customer needs into effective digital experiences.
• Collaborate with cross-functional teams to identify user needs and recommend experience improvements.
• Partner with designers and developers to create and implement user-centered solutions.
• Define requirements and support successful development and implementation of approved solutions.
• Ensure digital experiences follow usability, accessibility, and navigation best practices.
• Establish and monitor UX performance metrics and communicate insights to stakeholders.

Minimum Qualifications

• Bachelor’s degree in Marketing, Design UX, or Psychology, along with at least 2 years of related experience
• Non-degree considered if 12+ years of related experience along with a high school diploma or GED
• Occasional travel (0-5%)

Preferred Qualifications

• Experience designing responsive web and mobile experiences.
• Understanding of UX, UI, content strategy, and digital best practices.
• Knowledge of user research, analytics, and usability testing methods.
• Experience with design systems and Figma digital design platform.
• Strong analytical, problem-solving, and communication skills.
• Ability to balance customer needs, business objectives, and technical constraints.
• Strong organizational skills with the ability to manage multiple priorities.
• Proactive, collaborative, and adaptable team player.

This is an on-site position at the New Bremen, OH location.