Director Program Management Business Systems

Company Description:

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

Primary Responsibilities

• Direct operational methods and standards for IT Program and project execution. 
• Oversee the IT Project Management Operations office. 
• Understand Program causes to assure that the Program operates efficiently and effectively supporting Company’s strategic initiatives. 
• Manage program operations to ensure resource allocations, schedules, quality, and cost goals are met. 
• Support the Program Managers by identifying, managing and mitigating project risk and issues for all areas of the Program. 
• Establish and manage key performance indicators (KPIs) to monitor progress and success of programs. 
• Foster a culture of innovation and continuous improvement by identifying opportunities for process optimization. 
• Ensure development of program definitions, specifications, guidelines, cost targets, project plans, milestones and schedules. 
• Ensure tactical and strategic plans align with program goals. 
• Validate objectives and expectations are defined and communicated to stakeholders and personnel assigned to execute the plans. 
• Ensure the development of cutover strategies and ensure efficient and effective deployment.
• Identify variances to the plan and define and execute corrective action as required.
• Ensure the development and execution of communication plans for the Program.
• Develop strong relationships at the management level of the organization to facilitate effective change management for the Business System Programs.
• Develop Program training and communication strategies and ensure these activities are appropriately executed and coordinated throughout the Program lifecycle.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in Business, Management, or IT, along with at least 8 years of experience

• • Non-degree considered if 12+ years of related experience along with a high school diploma or GED

• Frequent travel (6-20%), including international

PREFERRED QUALIFICATIONS

• Knowledge of Project Methodology concepts, methods and techniques.
• Experience managing IT type initiatives and a Program Management Operation Office. 
• Strong interpersonal and leadership skills focusing on stakeholder engagement and communication.
• Demonstrate successful team development.
• Ability to work effectively with organizational levels.
• Strong oral, written, deductive reasoning, and analytical trouble-shooting skills.
• Certifications from the Project Management Institute.

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities