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Parts Processor Warranty


New Bremen, OH, US, 45869

Company Description:


Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.




  • Process all component returns. 
  • Determine whether components/claim are valid by visual inspections, data code identification, manufacturing source, etc. 
  • Reject or process claim to next stage based on established policy/guidelines. 
  • Track and follow up on components sent to other departments for testing. 
  • Input claim information as it relates to processing into BaaN and Mapper systems.
  • Package and ship all vendor and dealer warranty returns. 
  • Respond to Aftermarket Support Representatives inquiries to warranty returns by phone, email or faxes. 
  • Document unique returns and assist Warranty Testers as needed.


Minimum Qualifications



  • Less than 2 years related experience
  • High school diploma or equivalent
  • Very little to no travel
  • Overnight stays unlikely
  • Job requires employee to drive a lift truck
  • Job requires employee to drive a personal vehicle to conduct company business < 20% per week (8 hours) and/or travel locally between company locations during scheduled workday


Preferred Qualifications


  • Mechanical or electrical background would be helpful. 
  • Basic computer skills, strong mechanical aptitude, good communication, interpersonal and organizational skills. 
  • Requires some heavy lifting, hoist and lift truck operation.






Work Authorization:


Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.


Compensation and Benefits:


Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EO/AA Employer Minorities/Females/Protected Veterans/Disabled


Nearest Major Market: Lima
Nearest Secondary Market: Findlay

Job Segment: Electrical, Forklift, Warehouse, Manufacturing, Engineering