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Product Specialist - Technical Business Development


New Bremen, OH, US, 45869

Company Description:


Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.


Primary Responsibilities


  • Coordinate projects and visits with customers and local resources.
  • Oversee the installation and commissioning of technology solutions at customer facilities and testing/demo locations.
  • Attend meetings while on site to keep remote groups informed.
  • Engage with customer stakeholders and their employees to establish a strong presence as the primary technical resource on site.
  • Provide troubleshooting assistance for local service teams and work with Engineering as needed.
  • Site-specific programming, testing firmware, conduct server and equipment software configurations or updates, and review customer materials such as warehouse layout CAD drawings.
  • Analyze and interpret data to support inquiries and decisions being made by customers and other departments.
  • Record customer experiences, test results, status updates and share with team.
  • Present high level updates to Management regarding status of projects.
  • Assist with onboarding customer end users and stakeholders to achieve their buy-in and comfort with new technology.


Minimum Qualifications


  • 2-4 years related experience
  • Bachelor's degree (Computer Science, IT or Engineering)
  • Must have valid driving privileges
  • Extensive Travel and Overnight Stays (over 20%)


Preferred Qualifications


  • A four year degree in Electronics, Information Technology, or Engineering. 
  • Advanced computer skills, interpersonal skills, and technical field experience in the lift truck industry are desired.
  • Must be self-motivated to made big picture decisions without direct supervision and should be comfortable speaking in front of larger groups.






Work Authorization:


Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.


Compensation and Benefits:


Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EO/AA Employer Minorities/Females/Protected Veterans/Disabled