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Service Product Rep Latin America


New Bremen, OH, US, 45869

Company Description:


Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.


Primary Responsibilities


  • Provide on-site technical support as needed. 
  • Work closely with District Service & Parts Managers to determine technical support needs.
  • Coordinate and facilitate training sessions for Latin American region. 
  • Produce and translate Spanish service training material.
  • Research and respond to inquiries from customers as they relate to truck parts.
  • Investigate, troubleshoot, and resolve technical product issues.
  • Provide direct support for dealer warranty inquiries.


Minimum Qualifications


  • 5-7 years related experience
  • High School graduate or equivalent
  • Must have valid driving privleges
  • Extensive travel (over 20%)
  • Extensive overnight stays (over 20%)
  • Valid passport


Preferred Qualifications


  • Extensive technical field experience
  • Mechanical, electrical, and hydraulic knowledge
  • Willing to travel
  • Excellent interpersonal skills and comfortable speaking in front of small groups
  • Candidate must be fluent in English-Spanish


Work Authorization:


Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.


Compensation and Benefits:


Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EO/AA Employer Minorities/Females/Protected Veterans/Disabled


Nearest Major Market: Lima
Nearest Secondary Market: Findlay

Job Segment: Hydraulics, Electrical, Customer Service Representative, Warehouse, Forklift, Engineering, Customer Service, Manufacturing