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Unit Quality Manager


New Bremen, OH, US, 45869

Company Description:


Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.



  • Coordinate and direct quality assurance activities and procedures for raw materials, processes, and finished products.
  • Work closely with subordinates and verification activities in handling day-to-day projects, problems, and issues.
  • Confer with the engineering, manufacturing engineering, production control, purchasing, and service personnel in resolving problems relative to product design, specifications, tooling, and production operations affecting quality.  Ensure the correct implementation of corrective and preventive actions throughout.  Participate in product teams, providing data analysis, and direction for improvement activities. 
  • Deal directly with customers on specific quality complaints and problems. 
  • Collaborate with other Departmental Leaders/Managers to select and develop key personnel in forming specialized work groups to monitor, evaluate, and improve processes and then be capable of providing performance feedback to appropriate areas.  Lead and support the implementation of Quality Engineering methods (SPC), Six Sigma, and Lean to ensure processes are capable. 
  • Oversee the control of inspection and testing equipment.  Ensure equipment and outside services are obtained to support inspection and testing activities.  Maintain calibration of inspection and testing equipment (including software).  Develop and maintain procedures, instructions, methods and workmanship guides for gage control and calibration activities are created and implemented.  Manage Inspection Supervisors.  Manage department projects and workloads. 
  • Process and approve employee paperwork to include vacations, personal leave, accident reports, return-to-work forms, employee improvement forms, etc.
  • Perform duties such as creating/revising job descriptions, conducting Talent Development discussion sessions, rating performance, establishing/tracking goals and completing annual wage reviews. 



  • This position requires a bachelor’s degree in Engineering, Mathematics, Metrology, or Business.  Six Sigma Green Belt Certification (or able to obtain within 12 months) and project management experience is required.  Six Sigma Black Belt Certification (or able to obtain within 12 months), ASQ Certification, Certified Manager of Quality (CQM), and a master’s degree in Business Administration are preferred.


Work Authorization:


Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.


Compensation and Benefits:


Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EO/AA Employer Minorities/Females/Protected Veterans/Disabled


Nearest Major Market: Lima
Nearest Secondary Market: Findlay

Job Segment: Six Sigma Black Belt, Lean Six Sigma, Six Sigma, Testing, Manufacturing Engineer, Management, Technology, Engineering