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Work Order Specialist - Temporary


New Bremen, OH, US, 45869

Company Description:


Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.



Responsible for maintaining the customer work order system, serve as one-point of contact for the customer and company retail network, update work order compliance reporting, manage customer locations and assets, and partidicpate in invole review when required.


Primary Responsibilities


  • Run open Work Order reports for the outstanding and open planned maintenance and service work orders.  Review all dispatches to ensure correct vendor.
  • Serve as the customer and retail network one point of contact as a Work Order Specialist by overseeing questions relating to work orders, invoicing, and Interactive Voice Response (IVR) process.
  • Assist dealers/branches in completing work orders.
  • Update various reports and distribute to the appropriate retailers to ensure proper maintenance compliance by dealer network.
  • Assist in keeping up-to-date all data entry as necessary to ensure accuracy involving customer assets and locations.
  • Facilitate account specific invoice review within the central invoicing system.


Minimum Qualifications


  • 0-4 years related experience
  • Associate degree (Business)


Preferred Qualications


  • A two year secretarial or business administration degree or at least 1-2 years of prior experience in accounting. 
  • Excellent working knowledge of data collection and reporting methods including Microsoft Excel is required.
  • Good interpersonal and communication skills and be well organized.


Work Authorization:


Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.


Compensation and Benefits:


Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EO/AA Employer Minorities/Females/Protected Veterans/Disabled


Nearest Major Market: Lima
Nearest Secondary Market: Findlay

Job Segment: Warehouse, Forklift, Data Entry, Manufacturing, Administrative